Refund Policy

WE WANT YOU TO BE COMPLETELY HAPPY WITH YOUR GYM-R PURCHASE.

If any item(s) you purchase, fails to meet your expectation and needs, including defective, damaged, not as described, you can return them for a refund.

Eligibility Criteria

To be eligible for returns, you will need to confirm the following:

The item(s) to be returned unused, undamaged, unwashed, and in original packing
You will pay for return shipping
For quality related returns, return shipping cost is refundable.

Items not meeting the above criteria will be considered ineligible for a return.

Return Process

You will have 10 days from the delivery date to change your mind and return the items without explaining the reason as long as the items remain unwashed.

You can request a return by emailing us at support@gym-r.com, with your Order number and list of items to be returned.

After receiving the return item(s), we will issue a refund back to customers' account. Customers will only be charged once at most for shipping costs (this includes returns);

No re-stocking will be charged to the consumers for the return of the product.

Damaged Products

Any item(s) damaged on arrival can be returned to gym-r.com for a full refund.

Please note that if damage is only limited to the packing outside and the contents remain intact, products will not be considered damaged.

For further information on return authorization, please contact us at:
tsharif@gym-r.com or support@gym-r.com

Return Address

Please email us at the following address, by providing the Order number and the list of items to be returned: support@gym-r.com

Refund Amount

We will refund your amount once we have received the item you have returned.

Once items are verified, the refund usually takes 7 business days.

If you have any questions regarding the refund, please contact us at tsharif@gym-r.com or support@gym-r.com, and we will reply to you as soon as possible.